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General Terms and Conditions

Category

Terms & conditions

Created

September 11, 2025

Updated

September 11, 2025

General Terms and Conditions of Clean-Line srl

Registered Office: Rue Baudouaine 218, 6464 Forges Company Number (BCE/KBO): BE0427674879 Contact: www.beehives.marketing Date of Last Revision: 8 September 2025

These General Terms and Conditions ("Terms") apply to all offers, quotations, contracts, and invoices between Clean-Line srl ("the Company," "we," "us") and its client ("the Client," "you"). The Client's acceptance of an offer or placement of an order implies full and unconditional acceptance of these Terms, which supersede any of the Client's own terms and conditions.

Article 1. Offers and Agreements 1.1. All offers and quotations issued by the Company are non-binding and valid for thirty (30) calendar days from the date of issue, unless otherwise stated. 1.2. An agreement ("Agreement") is only concluded upon written confirmation by the Company or upon the commencement of the performance of the services by the Company. 1.3. Any changes or additions to the Agreement must be agreed upon in writing by both parties.

Article 2. Services and Obligations 2.1. The Company agrees to perform the services described in the offer or Agreement with due care and professionalism, in accordance with industry standards. Our obligations are obligations of means (obligation de moyen/middelenverbintenis) and not of result (obligation de résultat/resultaatsverbintenis). 2.2. The Client agrees to provide all necessary information, materials, and cooperation in a timely manner to enable the Company to perform the services. Delays caused by the Client may result in revised timelines and/or additional costs.

Article 3. Pricing and Invoicing 3.1. All prices are quoted in Euros (€) and are exclusive of Value Added Tax (VAT) and any other applicable taxes or duties, unless explicitly stated otherwise. 3.2. Invoices will be issued as specified in the Agreement or upon completion of service milestones. All invoices are sent electronically to the email address provided by the Client.

Article 4. Payment Terms 4.1. Standard Payment Deadline: In accordance with European Union Directive 2011/7/EU and the Belgian Act of 2 August 2002 on combating late payment, the standard payment term for all invoices is 30 calendar days from the invoice date, unless otherwise agreed in writing. 4.2. Preferred Payment Schedules: * Preferred Payment: We encourage payment within 15 days to ensure smooth project flow. * Appreciated Payment:Payment within 5 days is highly appreciated. 4.3. Early Payment Discount: If an invoice is paid in full within 10 calendar days of its issue date, the Client is entitled to a discount of 2% of that invoice's value (excl. VAT). This discount will be deducted from the total amount of the subsequent invoice issued to the Client. 4.4. Late Payment: In the event of non-payment or partial payment by the due date, the following shall apply automatically and without prior notice of default (de plein droit et sans mise en demeure préalable): * Statutory Interest: A late payment interest will be charged on the outstanding amount at the rate stipulated by the Belgian Act of 2 August 2002. * Fixed Compensation: A fixed indemnity of €40 for recovery costs will be due. * Additional Administrative Fee: In addition to the statutory penalties, we reserve the right to invoice an additional administrative fee of 10% of the overdue invoice amount, with a minimum of €50. This fee will be added to the next invoice. If no subsequent invoice is planned, a separate invoice for all applicable fees and interest will be issued. 4.5. The Company reserves the right to suspend any further services until all overdue amounts are paid in full.

Article 5. Intellectual Property 5.1. All intellectual property rights related to the work created by the Company shall remain the exclusive property of the Company until full and final payment of all related invoices has been received. 5.2. Upon receipt of full payment, the Company grants the Client a non-exclusive, non-transferable license to use the deliverables for the purposes outlined in the Agreement.

Article 6. Confidentiality 6.1. Both parties agree to treat all non-public information received from the other party as confidential and will not disclose it to any third party without prior written consent, except as required by law. This obligation shall survive the termination of the Agreement.

Article 7. Liability 7.1. The Company's total liability for any claim arising out of or in connection with the Agreement shall be limited to the amount paid by the Client for the specific services giving rise to the claim. 7.2. The Company shall not be liable for any indirect, consequential, or incidental damages, including but not limited to loss of profit, loss of data, or business interruption.

Article 8. Termination 8.1. Either party may terminate the Agreement with immediate effect by written notice if the other party commits a material breach of these Terms and fails to remedy it within 15 days of receiving a written request to do so. 8.2. Termination of the Agreement shall not relieve the Client of its obligation to pay for services rendered up to the date of termination.

Article 9. Force Majeure 9.1. Neither party shall be liable for any failure or delay in performing its obligations under the Agreement if such failure or delay is due to a Force Majeure event (e.g., acts of God, war, pandemic, strikes, government restrictions). The party affected by such an event shall promptly notify the other party.

Article 10. Data Protection 10.1. The Company processes personal data in compliance with the General Data Protection Regulation (EU) 2016/679. For more information, please consult our Privacy Policy available on our website or upon request.

Article 11. Governing Law and Jurisdiction 11.1. This Agreement, and any disputes arising from it, shall be governed by and construed in accordance with the laws of Belgium. 11.2. Any dispute concerning the validity, interpretation, or execution of this Agreement shall be subject to the exclusive jurisdiction of the courts of the judicial district of Walloon Brabant (Nivelles), Belgium.

Article 12. Severability 12.1. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The parties agree to replace the invalid provision with a valid provision that most closely achieves the original intent.