The CMO Struggle: Navigating Relationships with Ad Agencies and Internal Stakeholders
The role of the Chief Marketing Officer (CMO) has undergone a dramatic transformation in the digital age. CMOs are no longer just responsible for overseeing advertising campaigns; they are now expected to be strategic leaders, data analysts, customer experience champions, and technology integrators. This expanded role brings with it a unique set of challenges, particularly when it comes to managing relationships with external ad agencies and internal stakeholders. This article explores the complexities of these relationships, examining the key reasons why CMOs struggle to maintain effective partnerships and offering insights into how these challenges can be overcome.